Common questions about price
Before you decide.
The questions we get most often about the price of a store.
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Do the prices include VAT?
No, all prices exclude VAT. For business customers with a valid VAT number in another EU member state, VAT is reverse-charged and we invoice without it. For customers in Slovenia, Slovenian VAT applies.
How long does a build take?
The store is live within 14 working days of the moment we receive your content and product data. The deadline is in the contract; for every week we are late, we refund 25 % of the monthly fee. If ERP or warehouse connections are part of the job, we agree the timing up front.
Who owns the store?
If you buy, the store is yours. Even on a rental the code, the content and the data are yours — on cancellation you get a full export. Subscription terms →
Why is the rental tied to five years?
We charge the setup fee once and cover the rest of the build ourselves. That build is recovered through the subscription, which is why the contract runs five years. Cancel early and the remaining contract value falls due. If you don’t want a minimum term, buying is there: a build from 2,900 € plus hosting at 10 €/month or 100 €/year, with no contract.
What happens at the end, or if I cancel early?
On a rental the contract runs five years; cancel early and the remaining contract value falls due. At the end of the term or on cancellation you get an export of your content and a working store within five working days, at no charge. On a purchase there is no minimum term — you can cancel hosting whenever you like.
How do I pay?
By card or by bank transfer (SEPA) against an invoice. On a purchase, 50 % on order and 50 % on completion.